SAGE ADVICE: This 4 page document breaks down the basics - 26 critical elements that are table stakes for any professional practice. Like neglected landscaping, leaving any of these areas unaddressed will be something prospects notice immediately which will impact your results with 100% certainty. Use this document as a checklist to ensure you've go the bases covered or as a training resource for staff who strive to provide the same outstanding client experience you work so hard to achieve... but, like teaching our own kids, the message is often more impactful when delivered by someone else!